Returns & Exchanges
At StrengthLab360, we are committed to your peak performance; if your gear isn't meeting your training standards, you can return or exchange items within 30 days of purchase. All returned equipment and apparel must be in original, unused condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip to ensure our warehouse team can identify your return quickly.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our lab team inspects the gear for wear and tear, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing